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Danielle Phua®
CASE STUDIES
Behind the Screens: Designing Impactful Solutions
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First Mile Success: Parcel Pickup in Indonesia
Explore how I increased first-mile pickup success in Indonesia by 11%, driving efficiency and customer satisfaction through cross-team...
Feb 24, 2022
3 min read
Service Design in Thailand: Parcel Sending Experience
Find out how I drove a 36% increase in partner adoption rates in Thailand. This case study shows how small, research-driven changes...
Feb 24, 2021
2 min read
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